Thursday, 7 March 2019

Office Phone Inbound Numbers for Small and Medium Businesses in Australia


Optus 1300/1800 services allow your customers to easily contact you on one number from anywhere in Australia


What’s the difference between a 1300 and 1800 inbound service?

With the Optus 1300 number service, customers can call your business from a fixed line for the cost of a local call from anywhere in Australia. With an Optus 1800 number service customers can call you at no charge from a fixed line anywhere in Australia.

If your customers call your 1300 number or 1800 number from their mobile, the normal mobile call rates apply.


What does this mean for your business?

Never miss a customer call or sales opportunity. Capture voice* or fax messages when you’re busy or closed. Save time by directing customers’ calls to your mobile or closest office in Australia.

Lift your business brand. Your inbound number gives your business a professional profile.

Provide exceptional customer service. Reduce your customers’ waiting times by automatically directing inbound calls to available staff and spreading workload evenly amongst your team.



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Office Phone Phone Systems for Small and Medium Businesses in Australia

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We offer phone systems for all office sizes
Feature-rich business phone systems can add a lot of benefit to small and medium business communications. Additionally, renting a system over a 24 or 26 month period means no upfront cost and manageable payments that can be spread over a longer period.

To choose the right business phone system for your business, consider the problems you are currently having with your business communications and what you require in a new system. Are customers having difficulty getting in contact with you or are they spending too much time on hold or on voicemail? You also may like to ask business contacts for recommended brands or models.



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Office Phone Phone Lines for Small and Medium Businesses in Australia

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CONNECT AND COMMUNICATE

Get your office phone included in one of our fantastic value broadband bundles and save!

Add unlimited broadband, entertainment packages, or top-notch calling offers to your Optus bundle. Bundles can include:

Unlimited standard local and national calls.
Unlimited international calls to selected destinations.
Unlimited broadband with entertainment bundles.




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Office Phone Optus Loop Live for Small and Medium Businesses in Australia


Boost your business communications

Handle all customer enquiries professionally with this fully automated answering system. Your virtual receptionist will greet and direct callers to specific areas or staff members by offering customisable dialing options.

Provide a seamless calling experience for your customers. The app will automatically “hunt” and connect callers to an available agent, connecting you and your customers quickly.



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Office Phone Optus Loop for Small and Medium Businesses in Australia


Build a business that keeps you in the loop with customers and colleagues
Optus Loop allows you to direct calls to the right person automatically. Plus, you can track call usage through a simple web portal. Works on eligible devices through an app, meanings you’re easier to reach. If you’re busy, you can keep callers engaged with queues and customised hold messages.

Optus Loop allows you to talk anywhere you go through a simple app. Add your landline number to your mobile, so you can appear to be in two places at once. Handle customer enquiries professionally with fully automated answering system. Your virtual receptionist will greet and direct callers to specific areas or staff members by offering customisable dialing options.


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